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Questions?

Do you have any burning questions about the event? We'll try to answer them here....

When and where is the event taking place?
In the summer of 2018, in Queen Elizabeth Olympic Park at the Lee Valley Hockey and Tennis Centre.

What is the competition?
It's the biggest event in hockey, and with 16 teams it's even bigger than the 12-team Olympic Games. The event only comes around once every four years, and on the back of Great Britain's women's historic gold medal in Rio, it will be the biggest one-off international team event in England in 2018 - not just in hockey but in any sport.

I want to watch England's games, how do I get tickets?
The earliest opportunity comes to the England hockey family and past ticket purchasers with an exclusive Hockey Family priority window from 6 to 24 April 2017. So if you're a hockey player in England, speak to your hockey club and ask them to forward you the email they received from England Hockey on 16 March. They'll also receive a further email on 6 April when the priority window opens.

If you're a past ticket buyer for England and Great Britain Hockey international events since 2014, you should have received an email from England Hockey on 16 March, look out for another on 6 April with your ticket link and code.

Who qualifies exactly for the Hockey Family priority window?
Only past purchasers of England and Great Britain Hockey international events hosted by England / Great Britain Hockey since 2014, as well as members of hockey clubs affiliated to England Hockey.

How do I enter the ballot?
A public ballot will follow in August allowing everyone a chance to buy remaining tickets. Then general sale of tickets will follow at a later date to be confirmed. To keep up-to-date with all the latest Hockey Women's World Cup news including public ballot and general sale information, CLICK HERE to receive our newsletter.

I've bought international tickets since 2014 but I didn't get my email from England Hockey on 16 March, what do I do?
Check your junk folder, although it may be because you've unsubscribed from England Hockey emails, please contact tickets@englandhockey.co.uk and we can look into this for you.

How many tickets can I buy and how long is the window?
If you're in the Hockey Family priority window, you can buy up to six tickets per transaction, and the window closes at midday on 24 April.

I bet I need to act quickly?
Yes! England Hockey's recent one-off international against the Netherlands sold out in just 45 minutes, so demand is expected to be very high! Hockey is on the rise and interest will only continue to grow.

How many categories of seats are there?
There are three different categories of seats. Category A tickets are available offering higher value premium seating with the best views. Category B are good seats at our mid-price point and entry-level options at very affordable rates, Category C.

Are there reduced prices for children?
Yes – there are reduced prices for children and young people under the age of 18 in all three Categories (A, B and C).

What about babes in arms?
Children under the age of two at the time of the event do not require a ticket if they sit on the knee of a ticket holder.

I'm buying tickets, and my friend is also buying a set of tickets. Can we sit together?
With demand set to be massive for this event, we cannot guarantee people can sit together if buying in separate transactions. The best way for people to ensure they can sit near each other is by selecting the same block when purchasing tickets, subject to availability.

What if I have any queries about my purchase?
Please phone the See Tickets Customer Helpline and have your booking reference information available - 0844 8718810

When will I receive my tickets?
Tickets will be sent out by post to you around six weeks before the event. If you don’t receive your tickets four weeks before your session date, please contact See Tickets Customer Helpline on 0844 8718810.

When I buy a ticket, is that just for one match?
No, a ticket entitles you to watch two matches back-to-back!

What happens if I can’t get the tickets I want in the Hockey Family priority window?
More tickets will be available in August in a public ballot. This will allow members of the public a chance to buy tickets. The general sale of any remaining tickets will follow in early 2018.

When will the schedule be announced?
Match timings and dates are now confirmed follow this link to see the schedule. The full schedule with all qualifying team will be published in February 2018.

I’d like to bring a large group, what can I do?
Please note at this time there are no group bookings for England fixtures, the maximum number of tickets per transaction has been set at six. There are likely to be group bookings available for non-England games, further details will be available later in the year.

Who's playing?
England have already qualified as hosts, and the remaining 15 teams will qualify in the coming months, with the likes of world number one Netherlands and Hockey Champions Trophy winners Argentina just two of the leading teams striving to play in London.

Can I meet the players?
We fully anticipate that supporters can meet some of the players for signatures and selfies in our exclusive autograph sessions. This is not yet confirmed and details will follow in due course.

The venue is easy to get to, right?
Funny you should say that, yes it is! It's very simple from Stratford and Stratford International stations - either a walk of just under 20 minutes, or a short bus ride.

Is that where the hockey was at London 2012?
Practically! Our venue is just a few hundred yards from where the Riverbank Arena was situated, and we're sure to have the same amazing feeling as at London 2012.

Where can I stay?
There’s lots of accommodation available in close vicinity to the venue, ranging from 5 star hotels to caravan and camping sites. We’ll be providing more details later in the year through the event website.  

Which days are most popular? England fixtures, weekends and the finals are likely to see the highest demand.

I loved the hockey in Rio this summer, but I’ve never watched it in person before, or been to the venue. What do I need to know?
Hockey is a brilliant sport to watch in person, and this tournament will showcase just how fast-paced, action packed and highly skilled the game is. Lee Valley Hockey and Tennis Centre is easy to get to by public transport, there’s loads to do for families, and you can have a drink with friends & family in the summertime in London! Westfield shopping centre is nearby, there’s lots to do around the Queen Elizabeth Olympic Park, all you need for a great day out.

What is there to do for families at the venue?
All of our hockey events offer a brilliant family day out. We're planning the biggest Fan Zone we've ever staged for hockey - stay tuned for details.

Can I book hospitality?
It's not on sale yet, but you can register your interest by emailing hospitality@englandhockey.co.uk. And if you want to purchase hospitality packages in the future we will upgrade any ticket already purchased.

Is accessible seating available?
Yes – we have wheelchair spaces available at both sides and ends of the pitch, at different price points. Each wheelchair ticket comes with a free general ticket. Please phone the See Tickets customer booking line 0844 8718810 and quote the reference in your priority purchase email.

What else can we do on Queen Elizabeth Olympic Park?
There's lots to do including the brand new 76 metre world’s-longest tunnel slide at the ArcelorMittal Orbit. There’s also the VeloPark, Westfield Shopping Centre, the Aquatics Centre and much more.

Who helps put on these events?
The Hockey Women's World Cup is an FIH (International Hockey Federation) event, hosted by England Hockey. We work in partnership with UK Sport, Sport England, Lee Valley Regional Park Authority, Queen Elizabeth Olympic Park and the Mayor of London’s office.

What should I do next?
Be prepared for the Hockey Family priority window from 6 April to 24 April.

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